Shipping policy
Shipping Policy
Order Processing
All orders are processed within 2–4 business days. Once your order has been processed, you will receive a confirmation email with tracking information when available.
Please note that during peak periods or new product drops, processing times may be slightly longer.
United Kingdom Shipping
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Standard Shipping: £3.99 (calculated at checkout)
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Free UK Shipping: Available on orders over £55
Estimated delivery time after dispatch:
3–7 business days
International Shipping
We currently ship to selected international destinations.
International shipping rates are calculated at checkout based on your location and order size.
Estimated delivery time after dispatch:
7–15 business days, depending on destination
Please note:
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International delivery times may vary due to customs processing.
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Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Tracking Information
Once your order has been dispatched, you will receive an email with tracking details. Please allow up to 24 hours for tracking information to update.
Incorrect Address or Failed Delivery
Please ensure all shipping details are entered correctly at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
If a package is returned to us due to an address issue, additional shipping charges may apply to resend the order.
Lost or Delayed Packages
If your order appears to be delayed or lost in transit, please contact us at alexhampsheir@ahmediauk.net and we will assist you as quickly as possible.
Questions
If you have any questions regarding shipping, feel free to reach out to us at alexhampsheir@ahmediauk.net
Final Notes
Delivery times are estimates and not guaranteed. Once an order has been handed to the carrier, delays caused by the courier, customs, or external factors are outside of our control